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COMPLAINTS AND FEEDBACK

Your Feedback is Important to Us

 

All complaints and feedback are confidential and are treated in accordance with the TAG 5 confidentiality policy and complaints policy. Please contact us to request a copy of these policies.

 

Complaints and Feedback can be submitted in the following ways:

  • Filling out the online form provided below
  • ​Downloading, printing and filling out the Complaints and Feedback PDF and emailing it to enquiries@tag5.com.au
  • Phoning Head Office: (07) 3036 2852

  • By mailing your form to: Hypercentre Level 1 Suite 9 50-56 Sanders Street Upper Mount Gravatt, QLD, Australia 4122

 

If your complaint is unresolved by TAG 5, contact can be made to the following:

  • NDIS Quality & Safeguards Commission – Phone 1800 035 544 or TTY on 133677
  • Complete an online complaint form via the NDIS Website

  • Use National Relay Service and ask for 1800 035 544

 

If you have further questions or require assistance, please contact us and we will guide you through our complaints and feedback process.

TAG 5 Online Complaints and Feedback Form

Thank you, your response has been submitted.

ABOUT TAG 5

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Non-for-Profit Disability Service

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TAG 5 is proudly supported and accredited by the Queensland Government. Our staff are committed to providing people with disabilities services and opportunities, to improve the overall quality of their lives.

© 2022 TAG 5 LTD

CONTACT US

enquiries@tag5.com.au

07 3036 2852

Hypercentre Level 1 Suite 9

50 - 56 Sanders Street,

Upper Mount Gravatt QLD 4122

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